- [27-03-2017] DNS disruption
- [08-02-2017] Web Lectures service restored
- [26-01-2017] Major incident 'J:\-drive limited approachable'
On this error page you will find the latest information!
The latest status of the incident(s) can also be viewed on the Dutch ISSC website
Major incident 'DNS disruption'
Because of disruption on the DNS server, different services were unavailable.
The disruption had impact on the following services: Radius server, DNS server, mail sever, Planon, network storage, website.
Latest update (15.45 hrs):
|Status:||Major incident 'J:\-drive limited approachable'
>> Service restored
J:\-drive limited approachable
This morning, there were storage problems. Causing portions of the J:\-drive, to be poor or even not reachable.
Reference numbers incidents: M1611 0509, M1612 1394, M1701 1596, M1611 2588, M1701 3866
Reference numbers problem: P1611 0002
Following the last update about the storage issues, we provide you with a new update:
Early November the ISSC identified the first delays observed in the storage (J:\drive).
After this, there has been several (smaller) noticable disruptions of service. From the beginning we were in contact with our supplier Dell to search for the solution. Within the ISSC there is a group of employees with various fields of knowledge that came together on a daily basis in order to solve the problem. The last weeks, analysis resulted in a series of actions from Dell in order to improve the storage environment. These took place in the evenings and weekends and were carried out with as little impact as possible to users. The work performed had to do with changes to the software / firmware of the storage components, but also to the network (iSCSI traffic). Today the storage was available again after 10 minutes of disruption.
The disruption of January 26, 2017, showed that recent changes haven’t produced the desired results. The ISSC and the supplier are working on solving this with the highest priority.
The major call with reference number: M1701 3866 will be closed and continue in Problem: P1611 0002.
|End time:||13:50 hrs|